Terms of Use

These Terms of Use govern your access to and use of the Santiago Elite Hotel website, including booking services and information about our accommodations, wellness facilities, and entertainment complex. By using the site you agree to comply with these terms and any applicable laws and regulations. Please read these terms carefully before making a booking or using our online services in 2026 and beyond.

1. Acceptance of Terms

By accessing or using this website you accept these Terms of Use and any additional terms and conditions that may apply to specific services or promotions. If you do not agree to these terms, please do not use the website or submit a booking inquiry. Continued use of the site after updates to these terms constitutes your acceptance of the revised terms.

2. Use of the Website

You may use this website to search for information, make reservations, and review promotional material related to travel, lodging, dining, and entertainment offered by Santiago Elite Hotel. Prohibited uses include interfering with site operation, submitting false or fraudulent information, attempting to harvest data, or accessing areas reserved for adults if you do not meet the legal age requirement for age-restricted facilities such as our casino lounge. Commercial use, resale of content, and automated data collection without our prior written consent are strictly prohibited.

3. Intellectual Property

All content on the site, including text, photographs, logos, and graphics, is the property of Santiago Elite Hotel or our licensors and is protected by intellectual property laws. You may view and print content for personal, noncommercial use related to your potential stay or travel planning, but you must not copy, reproduce, distribute, or create derivative works without our express written permission. Trademarks and service marks displayed on the site are the property of their respective owners.

4. Disclaimer of Warranties

The website and all content are provided on an as is and as available basis, and Santiago Elite Hotel disclaims all warranties to the fullest extent permitted by law. We do not guarantee that site content, booking information, pricing, or availability is accurate, complete, or error free, and services described on the site may be modified or discontinued without notice. Your use of the site is at your own risk and you should verify critical information such as reservation details and terms prior to purchase.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Santiago Elite Hotel and its affiliates shall not be liable for indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website or bookings made through the site. Our total liability in connection with any claim arising from use of the site or services is limited to the amount you paid for the related booking or, if no payment was made, a nominal amount consistent with applicable law. Nothing in these terms limits liability that cannot be excluded under Chilean consumer protection or other mandatory laws.

6. Links to Other Websites

The website may contain links to third-party websites, including travel partners and vendors, which are provided for your convenience and information. Santiago Elite Hotel is not responsible for the content, services, or privacy practices of third-party sites and linking does not imply endorsement. You should review the terms and privacy policies of any third-party sites before using their services.

7. Changes to Terms

We reserve the right to modify these Terms of Use at any time by posting updated terms on the website and indicating the date of revision. Material changes will be communicated by a prominent notice on the site or by email for registered users when feasible. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

8. Governing Law

These Terms of Use and any disputes arising out of or related to them are governed by the laws of the Republic of Chile, without regard to conflicts of law principles. You agree that the courts located in Santiago, Chile have exclusive jurisdiction to resolve any disputes, except where mandatory consumer protection laws provide otherwise. If any provision of these terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

Contact Us

Email: [email protected]

Address: Av. Insurgentes 228, Santiago 7564011